Bottega Veneta Client Advisor

À propos de Bottega Veneta

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to individuality, innovation, and craftsmanship since its inception in 1966 in Vicenza, Italy. As part of the Kering Group, Bottega Veneta is deeply rooted in Italian culture while maintaining a global perspective, placing creativity at the core of its unique aesthetic. The brand is celebrated for its inclusive approach to exclusive products, offering both a singular emotion and aesthetic.

Rôle et responsabilités

• Achieve sales targets in alignment with company strategy and employ sales techniques to maximize performance.
• Share best practices to foster a harmonious team environment.
• Deliver exceptional customer service and nurture client relationships through effective after-sales service.
• Regularly collect and update client information for CRM and Client Book.
• Ensure stock information is current and execute transfer requests accurately.
• Adhere to brand guidelines and processes.
• Embody the brand's service values consistently.

Qualifications requises

• Proven ability to build long-term relationships with diverse clients globally.
• Experienced Client Advisor, ideally with a background in luxury and a sensitivity to the prêt-à-porter sector.
• Excellent communication skills.
• Proactive in enhancing commercial performance.
• Capable of cross-selling across all product categories.
• Versatile with a passion for challenges.
• Fluent in French and English.

Compétences

Expérience requise

Previous experience as a Client Advisor in the luxury sector, with a focus on prêt-à-porter, is preferred.

Environnement de travail

Avantages

Opportunities to work in a prestigious luxury brand environment, with exposure to a global clientele and the chance to enhance sales and customer service skills.

Culture d'entreprise

Bottega Veneta fosters a culture of creativity and inclusivity, where individuality is celebrated. The brand values innovation and craftsmanship, encouraging employees to embody these principles in their work. As part of the Kering Group, Bottega Veneta offers a dynamic and globally connected workplace.

À propos de Cerulean

Cerulean est le portail de recrutement de référence pour l'industrie mondiale du luxe. Nous mettons en relation des profils d'exception avec des opportunités uniques au sein des plus grandes maisons de mode, de haute horlogerie, de joaillerie, de cosmétiques de prestige, d'hôtellerie et de vente de détail. Cerulean rassemble et structure l'emploi du luxe pour vous guider vers la carrière à laquelle vous aspirez.